Vizio Complaint

Vizio Complaint


Maxedout54's Picture Reviewed by Maxedout54

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Vizio worst customer service ever!! - VIZIO TV


Our 65" TV that is 1 year old stopped working 4 weeks ago. We have a 2 year warranty. We call Vizio , they sent out a tech that said it was not repairable. Vizio said they will send us a "like new" TV. They don't even replace your defective TV with a new TV. I've been without a TV for 4 weeks, i call every few days to find out the status of our TV delivery and they keep saying they have "no tracking information, call back in a couple days". Tonight i called and talked to a supervisor named Bryson, he still had no information for me, told me to wait another week!! 5 weeks!!! Terrible, terrible customer service. I told him how upset i am, he said "can i help you with anything else?" Ughhhh!!!! I WILL NEVER BUY ANOTHER VIZIO EVER!! They should be ashamed of their customer service but i don't think they care enough to be ashamed.


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